FAQ

It’d be sweet if you took a moment to review my policies. If your question is not answered below, please email me.

Care, quality, repairs

These are all made from my hands! Each handmade piece will have unique characteristics that remind you, the wearer, that this was made by a human.

My products are made from .925 sterling silver, .999 fine silver. I pick my stones from a small group of lapidary artists who cut and polish each stone to perfection.

Jewelry care

Let’s keep your bling nice! Avoid chemicals, cleaners, and dropping your piece. Each piece is made by hand with care and intention to last for generations. Sometimes they need a little refresh/polish or a stone tightened(as i never use any adhesive on the stones, only tension). Just send me an email! I do not do reworks or repairs on other artists jewelry.

Shipping, Packaging, & Insurance

As of January 2025, all items will be shipped via UPS.

Domestic items (Alaska and Hawaii not included) - $10

Hawaii and Alaska- UPS Ground - $19

International- UPS Worldwide - $45

  • Each shipment will have the UPS included insurance of $100. Please note that items $150 and above will be covered up to the dollar amount of the item(s) through a second party insurance provider.

  • If you have purchased merchandise (hoodies, shirts, hats) as well as a jewelry piece, they will be shipped separately. If you purchase a Made to Order item with a Ready to Ship item, both items will ship together when the MTO item is finished. If you have placed multiple jewelry orders and would like them shipped together, please email me(: I am happy to refund the amount for one of the shipping fees.

  • Buyers are responsible for any customs fees or import taxes that may apply. If any adjustments are needed to your shipping, please email me at wildlobojewelry@gmail.com within 48 hours of placing order.

I am so very pleased to announce that all shipping products are compostable (mailer box, wrapping paper, jewelry box), recyclable (everything excluding the foam insert), or reusable (jewelry box and foam insert).

Custom and Made to Order Work

I love helping people create your idea! If you have an idea for something you’d like, message me on Instagram or email me! Typical production time is 8 weeks, as I’m creating this just for you!

All sales are final. Please be 110% sure of your sizing!

Let’s get creating!

wildlobojewelry@gmail.com

Instagram: Wildlobo_