FAQ
It’d be sweet if you took a moment to review my policies. If your question is not answered below, please email me.
Care, quality, repairs
These are all made from my hands! Each handmade piece will have unique characteristics that remind you, the wearer, that this was made by a human.
My products are made from .925 sterling silver, .999 fine silver. I pick my stones from a small group of lapidary artists who cut and polish each stone to perfection.
Jewelry care
Let’s keep your bling nice! Avoid chemicals, cleaners, and dropping your piece. Each piece is made by hand with care and intention to last beyond you and me. Sometimes they need a little refresh/polish or a stone tightened(as i NEVER use any adhesive on the stones, only tension!). Just send me an email!
Shipping & Packaging
Items are shipped through USPS Priority and include $100 insurance, there is a flat $9 rate for orders shipped in the US. International orders are shipped in the same way, and there is a flat $38 fee, which includes $200 insurance. Ready to ship items ship within 10 days.
If you have purchased merchandise (hoodies, shirts, hats) and a jewelry piece, they will be shipped separately. I utilize a third party printing company that prints your goodies on demand!
Please note that shipping charges do not include customs fees on international orders.
I am so very pleased to announce that all shipping products are compostable, recyclable, or reusable. I hope you appreciate this as much as the earth does!
Custom and Made to Order Work
I love helping people create your idea! If you have an idea for something you’d like, message me on Instagram or email me! Typical production time is 8 weeks, as I’m creating this just for you!
All sales are final. Please be 110% sure of your sizing!
Let’s get creating!
wildlobojewelry@gmail.com
Instagram: Wildlobo_